- Home
- The Future of Global Capability Centres
- Re-shaping NOW, Re-imagining NEXT
Global Capability Centres - Episode 1
Re-shaping NOW, Re-imagining NEXT
23:13
Global Capability Centres (GCCs) are poised for continued growth with ‘scale’ and ‘value’, as they move up the value curve by supporting a variety of processes, that were considered futuristic not so long ago. In recent times, GCCs have expanded their roles towards becoming a valued business partner.
What’s more, as global organisations continually assess the way they do business and look for new ways to drive efficiencies, Global Capability Centres’ ambitions are stretching a lot further than that.
Discussion Points:
- What is the GCC story so far? How India stands out in re-shaping the NOW?
- With ‘virtual’ and ‘digital’ becoming business-as-usual, how India is proving to be the preferred hub for GCCs - and re-shaping the NOW? Technology an enabler and Talent complements
- How are GCCs are re-imagining the NEXT chapter of their evolutionary path?
- An example of the NEXT is leveraging knowledge-based processes to create Centres of Excellence (COEs). Define knowledge-based processes and set the stage for the next episode
Key Takeaways:
- Global Capability Centres have now become global value organisations
- GCCs provide variety of functions including services in business operations space
- India interests’ global capability centres as it’s a huge commercial market
- Employees are utilising digital transformation activities for adding value to their organisations.
- A lot of MNCs are planning to set up their global capability centres (GCCs) in India this year.
- Due to leadership, talent and work model today India has 50% market share from a GCC perspective.
- Skilled employees with next-gen technology skills taking the GCC model ahead.
- Leveraging and analysing data to make right decisions in organisations.
- For better growth aspects GCCs have to be futuristic to add value in organisations
- Prioritizing technology upgradation is mandatory for organisations to grow.
- GCCs provide companies the ability to get welcome talents to accelerate the entrepreneur spirit.
- Start-ups are actively engaging with enterprises through their GCCs.
- In order to accelerate growth GCCs needs to be more collaborative.